HTA Privacy Policy
Happy Teachers Academy (“HTA”, “we”, “our”, “us”) is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information across all HTA Services.
1. Information We Collect
- Identity: Name, age, professional role.
- Contact: Email, phone (optional).
- Account Data: Login details, registration history.
- Payment: Billing details (processed securely by third parties).
- Service Usage Data: Attendance, course progress, assignments, video library activity, certificates issued.
- Technical: Device type, IP address, browser, platform usage.
- Preferences: Communication/marketing opt-ins.
2. How We Use Information
- Manage registrations, subscriptions, and payments.
- Provide access to services, materials, and recordings.
- Issue certificates, letters of recommendation, or records.
- Send service-related communications (schedules, updates, technical notices).
- Customer support and troubleshooting.
- Improve services, courses, and platform experience.
- (With consent) Use anonymized feedback/testimonials for marketing.
3. Sharing & Third Parties
- HTA does not sell or rent personal data.
- Data may be shared with trusted providers (payment processors, hosting, webinar platforms like Zoom/ClassIn) only for service delivery.
- All providers must comply with data protection laws
4. Recordings & Media
- Live sessions may be recorded for participant replays, training, and quality purposes.
- Recordings are made available only to registered participants unless explicit consent is obtained.
- If HTA wishes to feature participant-created content, prior consent will be requested.
5. Data Retention
- Course and membership records are stored indefinitely for verification unless you request deletion.
- Payment data is stored only as long as required by financial regulations.
6. Your Rights
- Access your personal data.
- Correct inaccurate data.
- Request deletion, where legally permissible.
- Restrict processing in certain circumstances.
- Withdraw consent to non-essential communications.
- File a complaint with the UK Information Commissioner’s Office (ICO) or your local data authority.
7. Data Security
HTA uses technical and organizational safeguards to protect data. While no system is 100% secure, we take reasonable precautions to prevent unauthorized access.
8. International Transfers
HTA operates globally, and some data may be processed outside the UK. Safeguards (e.g., standard contractual clauses) are applied to protect transfers.
9. Updates
This Privacy Policy may be updated periodically. Updates will be posted on our platform, and significant changes will be communicated by email.
11. Cookies & Tracking
- The HTA website uses cookies and similar technologies to improve user experience, analyze site traffic, and deliver relevant content.
- Cookies are small text files placed on your device when you use our website.
- We may use:
- Essential cookies (required for site functionality, login, security).
- Analytics cookies (to measure traffic and usage patterns, e.g., Google Analytics).
- Marketing cookies (to deliver relevant ads, e.g., Meta Pixel).
- You can manage or disable cookies through your browser settings. Please note some features may not function correctly without them.
10. Contact Us
For privacy-related requests:
📧 info@happyteachersacademy.com
📍 Registered under UK law
